Managing Your Subscription¶

This article explains how to change your plan, billing cycle, or payment method.

Open the Manage page¶

1. Open the Dashboard.
2. Go to Subscriptions.
3. Select Manage on the subscription you want to update.

The Manage page shows your subscription status, plan, billing cycle, and next renewal date.

Upgrade or downgrade your plan¶

1. Select Upgrade/Downgrade.
2. Choose a different plan.
3. Optionally select a new billing cycle.
4. Review the amount due or any credit that will be applied.
5. Confirm your changes.

Your website and email remain online during a plan change.

• Upgrades are usually charged only for the remainder of your current billing period.
• Downgrades normally take effect at your next renewal date.
• The confirmation page always shows the effective date and any charges before you confirm.

If you're using more storage or mailboxes than your new plan allows, reduce your usage before downgrading.

Change your billing cycle¶

1. Select Upgrade/Downgrade.
2. Keep your current plan selected.
3. Choose a different billing cycle.
4. Confirm the change.

Change your payment method¶

1. Select Payment Method.
2. Choose an existing payment method or add a new one.
3. Save your changes.

The new payment method will be used for future invoices for this subscription. Existing invoices are not affected.

To update the payment method for all of your subscriptions, go to Billing Payment Methods.

View invoices¶

Your invoices are available under Billing Invoices. Each invoice shows which subscription it belongs to.